NC Medicaid Direct Pharmacy Provider Webinar - A Deeper Dive

 

Description

The North Carolina Association of Pharmacists (NCAP) will host a provider webinar on April 20, 2026, to introduce the new Pharmacy Benefits Administrator (PBA) solution for NC Medicaid Direct.

To support your continued preparation for the transition to the new Prime Therapeutics Pharmacy Benefit Administrator (PBA), we are sharing the following resources:

Webinar Recording: NC Medicaid Direct Pharmacy Provider Webinar - March 2026 
YouTube Link: NC Medicaid Direct Pharmacy Provider Webinar - March 2026
Post-Webinar Survey:  Post Webinar Survey Link  

Building on the March overview session, this webinar will offer a deeper dive into operational workflows and provide detailed guidance to support a smooth transition to the new PBA.

Topics will include key information pharmacies and providers need ahead of launch, a live demonstration of the new Prime Therapeutics Provider Portal, an overview of essential system functionality, and a review of frequently asked questions.

We encourage you to visit the NC Medicaid PBA Website for additional updates, training materials, and resources. If you have questions, please email us on [email protected] or prior to May 2, 2026, providers should continue to contact NCTracks for assistance at 800-688-6696.

 

 
   

 

 

 
  
 
 
 
 
   
 

 



Members & Non-Members: FREE


Date: Monday, April 20th, 2026
Time: 6:00 pm - 7:30 pm

No Education Credit Provided