North Carolina Medicaid Enrollment and Billing



		Blue Cross Blue Shield Claims
		Healthy Blue uses Availity as its medical claim portal. For a step-by-step guide that outlines how to submit medical claims through Availity see HealthyBlue NC's Professional Claims Instruction Guide For information regarding submission of claims for counseling services, please visit the Availity section of the Healthy Blue website, located here: provider.healthybluenc.com/north-carolina-provider/learn-about-availity. First-time users will need to register with Availity. The webpage above provides step-by-step instructions for claims submission as well as a Provider Learning Hub link with resources available 24/7. For specific claim elements (i.e. CPT code, diagnosis code, etc.) required for contraceptive counseling services, please reference the NC Medicaid bulletin, posted here: medicaid.ncdhhs.gov/blog/2023/12/20/immunizing-pharmacists-enrollment-opening-january-2024 If you have questions about Availity registration, navigation, or questions about an Availity application, contact Availity Client Services at 800-282-4548 (Monday through Friday from 8 AM to 8 PM) or submit a support ticket via Availity (availity.com/contact-us). If you have questions about this update, please contact Healthy Blue Provider Services at 844-594-5072 Monday through Saturday, 7 a.m. to 6 p.m. EST. You can also reach us via email at [email protected] Learn about Availity

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Registration is now open for the 2026 NCAP Annual Convention! Join pharmacy leaders and professionals at the Embassy Suites by Hilton – Raleigh Durham Research Triangle in Cary, NC, for three days of engaging continuing education, collaboration, and networking. Together in Practice. Together in Transformation. Click here for more information and register now with the early bird rates, and check back often for updates as additional details are announced.

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