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Fight Back: Using Appeals and Regulatory Complaints to Hold PBMs Accountable
Thursday, August 20, 2026, 12:00 PM - 1:00 PM EDT
Category: Events

Join us on Thursday, August 20 12:00–1:00 PM (Eastern) to learn how to recover lost revenue, strengthen your PBM appeal process, and equip your entire pharmacy team with practical tools you can implement immediately. Presented by Jessi Stout, owner of Table Rock Pharmacy, this webinar is FREE and open to independent pharmacy owners, pharmacists, pharmacy technicians, student pharmacists, residents, and anyone interested in independent pharmacy practice. Includes 1 hour of FREE North Carolina Continuing Education (NC CE).

Learning Objectives

  • Recognize when a below-cost reimbursement appeal should be submitted to a pharmacy benefit manager (PBM) and when an issue should be escalated to the North Carolina Department of Insurance.
  • Apply best practices for preparing effective PBM appeals and regulatory complaints.
  • Implement a team-based workflow that engages the entire pharmacy staff in identifying, documenting, submitting, and tracking reimbursement appeals.

For more information and to register please visit: https://www.ncpharmacists.org/north-carolina-ipp
To register now visit: https://ncap.memberclicks.net/FightBackPBMs#/